Astral

Coffee Shop

Astral Café is a newly launched astrology-themed coffee shop located in a Ho Chi Minh City metro station. With a youthful concept and a menu featuring coffee, tea, matcha, and French pastries, Astral aimed to become a check-in-worthy destination, driving foot traffic while building brand awareness.

Mobile Image

Overview

Brand Proposition

Positioned as “Where Taste Meets Soul”, Astral Café differentiates itself through emotional storytelling, aspirational brand positioning, and an Instagram-worthy, experience-driven café environment.


Product Offering

Astral Café serves coffee, tea, matcha, and French pastries, with accessible pricing


Target Audience

– Gen Z: Experience-driven consumers seeking aesthetic, “Instagrammable” venues.
– Office professionals: Routine café go-to with a personalized experience.


Campaign Objectives

– Drive brand awareness and recognition in a competitive F&B market.
– Drive store traffic during soft and grand openings.
– Generate digital buzz through multi-channel campaigns.

Challenges

Launching Astral involved addressing key market hurdles

Brand differentiation: Standing out in an oversaturated café scene.

Concept clarity: Making the Zodiac-inspired theme visually appealing and relatable.

Visual identity: Building a complete brand system from scratch—visuals, tone, storytelling.

Consumer trust: Attracting first-time visitors quickly during soft launch.

Our Approach & Solutions

GO Digital followed a multi-step approach

 
  • IMC
  • Website
Partnership

We partnered with Astral from the early stage of concept development, providing guidance on design direction to ensure a consistent experience across both online and offline touchpoints.

 

Building on this foundation, we approached the challenges with a consumer-first mindset—focused not just on a product-driven campaign, but on a belief-driven experience.Part


Brand Positioning

Positioned Astral as more than just a cafe – a space of energy, vibes, and mysticism, where customers feel seen, inspired, and part of something unique. Messaging learned on emotional and aspirational angles – “Sip the Stars, Taste the Trends”.

 

This approach allowed us to speak directly to both Gen Z’s love for personalization and Millenias’ craving for experiential brands.


Operation

Our collaboration with Astral did not end at launch—we remain actively involved in daily operations and brand marketing to sustain and expand its presence.

Action steps
Brand Development

Defined brand voice & visual assets (designed in-store materials – menu, merchandise tags).


Content Production & Channel Management

– Built content strategy and monthly themes
– Channels: Facebook – Instagram – Threads – TikTok & Website


Paid Media Execution

– Meta ads: focused on localized awareness, engagement, and message reach.
– Continuous A/B testing and asset optimization


Offline Activation

– Consulted store layout & check-in zones.
– Planned and supported soft-launch & grand-opening seeding strategy.
– Worked with micro-influencers to drive UGC and reviews.

Measurement and Analysis
Tracked performance across core KPIs

Performance was measured through Meta and TikTok analytics, post boosting results, and conversion data aligned with footfall insights.


Monitoring and Reporting

GO Digital is responsible for thoroughly debriefing the client’s requirements and executing tasks from A to Z. We have a rigorous quality control process from production to delivery back to the client, along with daily reports.


Optimization and Adjustment

We analyzed the data to gain insights into the campaign’s effectiveness and made data-driven adjustments to optimize the results.

What We Get After All

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